Customer Testimonials
I wish I could have met everyone in person. But I ordered my truck over the phone and it was so easy. They all were very friendly and helpful. I would recommend them to anyone.
Kurt and service desk did a great and informative job. All was handled very smoothly.
Bought the vehicle from Mandel 8 years ago, their service department has been easy to work with and super professional. I drive past the other dealer just to come to Mandel.
My service was quick , the waiting room is very comfortable and clean. I would definitely use them again.
Excellent service 10/10. Definitely will be back for future services. Debra was very great!
My vehicle is driving horrible when I received it back and I usually get recommendations on what is wrong and I haven't received it for the first time and I get all my vehicles serviced here
Jakobi was extremely professional and helpful! He made my experience worth the visit and I would definitely recommend him!
Take your vehicle here if you want to hear making noise is normal, they don’t want to deal with warranty issues
Adam was amazing. He helped us through the whole process.He communicated with us and made the process seamless. Thank you Adam
Awesome! They really took good care. I had issues with the used truck that I purchased and they took care of it. Thank you
Took my 2019 Dodge Ram Tradesman to Mandal over the last 8 months or so for various recommended maintenence work actions, coolant fush, transmission service, full brake service. My son needed a vehicle and I wanted all maintenance completed before giving him the truck. I gave him the truck in early October, and after a couple days he noticed problems with the brakes. He took the truck to 3 different repair shops with the 3rd being the Dodge dealer service department in his hometown of Perry Georgia. All three stated that the the truck needed new brake pads and rotors, and that the ... Read More DealerRater - Oct 26, 2026
Probably the cleanest and highest end shop and waiting room I've been in. Expensive oil change, but dang I felt fancy. Coffee and polite technicians that didn't complain about my 3 year old (at least to my face, fair game after I left) and just a pleasant experience.
Buying a car can be a stressful time, but Mandal made it so easy. No pushing and they were upfront with all cost.
Great customer service, he explained the work that was scheduled and recommend a couple additional items that needed serviced.
Service writer was great facility is clean everyone is very friendly truck was fine for a few days and today the problem came back even worse that original will take it back in 2 days hopefully will be fixed this time
Very welcoming. Very nice and very trustworthy. Relaxing and comfortable they new what was in the recall and washed the car afterwards.
I love Mandal Chrysler Dodge and all of the Mandal dealerships. Employees and facility are wonderful. I feel like family when I go there.
Had a wonderful experience. The salesman, Jakobi, was very pleasant and well spoken. If time comes for another vehicle, I will definitely give Mandal another opportunity to make a deal.
Sold me a truck without a Title in hand!! I am still waiting for the Title!!
The process was quick and easy. Service assistant was very knowledgeable and helpful throughout the process.
Nice and good and helpful and friendly and on-time and nice and friendly helpful
working with Andrew on some recalls with my fleet units, great communication, fast turnaround with minimal impact to my operation.
Debra was a fantastic service adviser. An asset to your company. She was informed on what was happening and on our car and informed my wife and i every step of the way. She was great!!!!!!!!!!!!!
I went in for a recall and I’m still waiting for a call to bring my vehicle back for the camera to be replaced. They had to order the part
Great communication during my visit!! Very easy to deal with the service personnel. Parts department is not very helpful or friendly!!
Another great experience! Always a pleasure working with Adam. We will continue to bring the vehicles there.
Exceptional customer service with full explanations of service being conducted. Adam kept me informed of the service progress on my vehicle.
The service department is super nice, clean and well maintained. I was pleasantly surprised at the upgrades.
We are Pleased with our last service and the help we received during our last service.
Another excellent experience at Mandal. The staff is always courteous and friendly and got me in and out quickly.
They are always nice, courteous, and very helpful. I never feel rushed or like just another number.
Everyone was a pleasure to deal with. My vehicle was fixed the first time with no problems.
Cameron was fun and great to deal with. Brent was fantastic and gave us the best deal ever. 100% recommends both of them.
We have been visiting MANDAL for services for our vehicles, but have never purchased a vehicle from there. We were very impressed with the Sales guy( Jacobi) and the finance dept( Ryan). We hope to make future purchases there and have recommended a few friends.
My total was a little iffy but I would recommend them. They were quick with repairs.
Great job Thanks no problems serviced car quick.will be back when service is due
Andrew Barry did outstanding job very quick and very professional outstanding young man keep up the good work.
Outstanding always service always great service managers did an outstanding job. Like always great job.
We litterally drive 2 hours to this dealership, when we have at least 3 others within a 15 mile radius of where we live. We purchased our Jeep from Mandal and everything about this dealership is top notch! We simply "make a day of it" and go have lunch on the coast and have our Jeep serviced. Andrew is undoubtedly the nicest young man to deal with. We trust the service department there. Everyone is always personable. It's clean and well run. Just a great place!
Courteous and knowledgeable service department staff. Stopped in for an oil change & tire rotation which took a little over an hour. Nice not having to drop off my vehicle for a whole day that some other companies require.
Very helpful, no stress at all was very comfortable with the experience..Matthew was VERY KNOWLEDGEABLE about the truck is purchased.. I will HIGHLY RECOMMEND Matthew to all of my friends and family for a Dodge purchase!!!
Great Experience at Mandel Jeep I had a great experience at Mandel Jeep! I brought my 2025 Jeep Wrangler JLU in for the power steering recall, and everything went smoothly. The recall was completed and my Jeep passed with no issues. Adam, my service advisor, was incredibly helpful, knowledgeable, and professional throughout the entire process. Great customer service from start to finish—I definitely recommend Mandel Jeep! ⭐️⭐️⭐️⭐️⭐️
Great service and customer service. Would recommend highly to this dealership. Always great and helpful.
The service was very quick and affordable. Everyone was also friendly to work with. Thanks
I was able to get in for an oil change with no appointment and they got it done quickly. Service was friendly and no high pressure add one.
Hello I had intially rated Mandal low due to the fact I had not received my $1500 deposit. I would like to say KD from finance fixed my issue and has explained that I should receive my refund in 48 hours. I am very appreciative for that. My overall experience wasn’t good but KD was very helpful in trying to get my deposit returned. At the time I made my initial review I had not received my deposit. I wanted to correct the record.
Service department did a great job repairing transfer case seals that failed under warranty. Quality work in a reasonable time frame.
Provided excellent service, he was very professional, answered my questions, I would recommend him to another Mandal customer..
All the work was done fine and finished even sooner than I expected. I only wish the cost was better spelled out initially. I wa told a price I thought was the whole cost and at the time I picked it up the actual cost was doubled. What I was quoted was only for part of the work and the cost for the rest of the work was not mentioned
They did all they could to help us with an extended warranty claim.Toby and Debra were very helpful.
This is the absolute best service department on the coast. Extremely helpful and knowledgeable. Everytime we have been in we have gotten top notch service.
Service was great was disappointed I had to come back and pay for tire balancing
The whole team is very quick responsive and professional. Highly recommended and future repeat client.
Great experience no pressure, transparent prices, no surprises. Highly recommend them if you are vehicle shopping!
The team always does a great job of giving me in and out with my service, I never experienced any problems when dealing with this company
Great customer service. The work was done quickly and communication was great. Mandal is the only place I take my Jeep.
Neil was great, and I really appreciated him trying to help. My frustration isn't with him—it's with the bank and the process. I left without getting the information I needed, and my contract doesn't even have the correct VIN on it. That makes me uncomfortable because I want to make sure everything is accurate before moving forward.
Great work and customer service. Completed job on a timely manner as promised. Nothings else
Very accommodating , kind and helpful through this process. Have done business with Mandal in the past and been very happy !!!
I had a great experience! Service was amazing! Love my new to me car! I am thankful for the staff that helped and made my purchase happen!
Not sure where to start but though the problem was repaired, there are issues with costs.
1. I knew that the problem was the power window regulator (I had already removed the door cover to secure the window that had fallen into the door well.
2. Though I was charged the $199 diag fee, I figured that was fair (see later on as though they were warned, he had to trouble shoot the connections to various switches in the door.)
3. Was told initial repair cost was $1700 as the tech stated I needed a new power window switch and motor.
4. I questioned that diag ... Read More DealerRater - Jul 18, 2026
Purchase was stress free! Evan, our salesman was fantastic, answered all our questions, was very polite and personable! Neil was professional, courteous and very helpful in the process. Brent was known to us already as my wife taught some of his children in school. Brent was very professional as well. I would purchase from Mandal again!
Everything went smooth. Price quoted was a less then the final costs, but thats the norm it seems.
I used to like bringing my vehicles here. I'd had my transmission and transfer case serviced a little over a month ago on my Ram, But then my engine started ticking a few days after getting it back from the shop. I brought my Ram in to have parts replaced in my engine, and they tried to tell me my engine was shot and it would be $17k for a new one. Literally because they didn't want to fix $300 in parts. Then charge me $300 to diagnose, and all they did was pull a oil sending unit to diagnose ... Read More DealerRater - Jul 10, 2026
Nice facility. Customer service is great. Quality of the technicians are not good. I have some type of issue most every time I go.
It was a little confusing at the beginning when the receptionist asked if I had an appointment. I had communicated several times with the dealership and drove 5 hours to get there. After I got past the receptionist it was great. David and Brent both made sure I was happy and they got me out in a very timely manner. Both very respectful, helpful and kind.
This was a wonderful experience. They made it so easy and exceeded our expectations. I would definitely go back for our next vehicle.
The staff was friendly and knowledgeable. David worked hard to get our financing where we were comfortable.
We drove in from out of state to purchase a used vehicle. Amy gave me an out the door price before we drove to the dealership. We were happy with the price and scheduled a time to test drive the vehicle. We set up financing before arriving to the appointment. We were in and out in under two hours. What took the longest was our insurance company asked a lot of questions before they gave us the insurance Ont eh vehicle. It would have been an even faster sale if it wasn’t for our car insurance. Financing went smooth ... Read More DealerRater - Jun 26, 2026
This was probably the worse service I have ever received. It took them 2 hours to do a simple battery test/replacement.
Horrible weather, remarkable service!! Hands down the best customer service I've ever received from a Jeep dealership. Thank you and see you soon!
Outstanding service encountered a new service member did great call for 730. Didn’t get a call back. I had to call back at 1:30 then they told me to call was ready.
Dealership is great. I despise surveys that insist on my written opinion. Three more words.
The service team were great especially my interaction with Sammy and Andrew. They were upfront, honest and transparent They did not make me feel like an idiot. I fell 100% comfortable with them taking care of my vehicle without the worry of something being "shady".
Maddie and David were FANTASTIC! It was the easiest, fastest car purchase I've ever done. I will definitely buy from Mandal again in the future!
All the people I dealt with were very professional, accommodating and helpful. Was an easy experience to deal with the staff. I would certainly recommend their car dealership to anyone wanting to buy a new Jeep. They gave me a fair trade-in value, filled up my new car and washed it before I left the lotl.
I dropped my vehicle off on the 11th of May. It’s currently June 2nd & I’ve yet to receive my truck. I’ve heard numerous excuses but the current one is about the dealership not having the correct part for my truck. I’ve been without a vehicle for a few days now due to my warranty only covering a rental for so long. The dealership said they would provide one but once they learned my age (20) they immediately had nothing for me. Even though I’m active duty military & most places have exceptions. No help was ... Read More DealerRater - Jun 2, 2026
Professional all the way. Very helpful and kind service department and the parts department very helpful. The service, including mounting side step rails did not take very long. Thank you to all of them for being so helpful.
Tony was very informative and kept me updated on my service. He also noticed a problem with the front bumper cover and fixed it while it was there.
Excellent service and great people that really care. My experience with the whole team was excellent. I would not only bring my truck back but will bring my other cars there as well. A++ is my rating!
The service department is always friendly and helpful. Will recommend them to anyone. Fast and accurate service.
Absolutely the best service. Highly recommend this dealership. Employees are very helpful and the best to work with. Thank you 😊
Matt was awesome very friendly and knowledgeable. Dales manger was straight forward with numbers. Only issue was detailing department didn’t do their job they ran it back through detailing and it still wasn’t great. 1/5 for the detailing but sales was 10/10.
My first time in Mandal and it was amazing! Everybody did a great job and made our first jeep experience great! Definitely sticking with Mandal!
Brought my car in to be fixed after another dealership was chasing electrical issues that werent the root cause of the code my car was throwing, so we brought it to mandal cdjr they got it in and tried something and it was fixed until the day I went to pick it up, so I let them hold onto it and they immediately got to work as they had a clue for what it could be. since nothing else worked and once the parts were in they tested it thoroughly and said it was finally fixed. And it was. Months ... Read More DealerRater - Apr 22, 2026
They got the prices mixed up for two different cars which casused a lot of termoil
Buying from Mandal was an awesome customer experience from beginning to end, would definitely recommend.
Excellent customer service, very knowledgeable and they got us a better deal than we expected.
So far every experience I've had at Mandal has been exceptional. From purchase to service. Always professional, polite, helpful
David Bowens was fantastic -David made it all happen - his communications helped everything move along as planned!
Service was great with explanations along the way! Stop forcing additional words to complete a survey!
Great service. I told them what my price range was and they found a car that met my needs that day. Amazing. I'll definitly be back for my next car.
People were awesome. Price was awesome. Very friendly. Very professional. Will definitely buy from them again.
Thanks goes to the Mandal CDJR for going above and beyond to accommodate my purchase of a Ram Warlock .
CARISSA WAS FANTASTIC, INFORMATION, PROFESSIONAL AND POLITE. HER PERSONALITY WAS INVITING AND PLEASANT. THE NO PRESSURE WAS UNEXPECTED BUT SINCERELY APPRECIATED.
Excellent customer service. No pressure.
My granddaughter and I went to Mandal to look for her first car and had a specific car to see having looked online. I was very impressed with the professionalism of all staff at the dealership and learned from our first conversations with our contact that they operate on a non commission basis. Our salesman/product specialist DJ was the best I have ever dealt with and he followed through with every question and issue promptly. He was patient and helpful to my teenager who was a bit nervous about doing test drives. I have bought a number of cars ... Read More Facebook - Apr 2, 2026
The interaction with the staff was great. But it took three hours for a oil change and a tile rotation.
Great dealership! I will recommend Mandel to other people looking for a new or used car.
If you are going to keep a customer's vehicle for multiple days, it would be nice to have enough loners on hand for them to use. Other than that, great service and attitude. I have and would recommend Mandal.