WE LOVED NICOLE TEIA AND LEROY ARE THE BEST .
Excellent!!! The professionalism and facility is superb. Cost was less then repair shop. I will be coming here for my auto needs going forward.
This place is amazing. They were in constant contact with me to update me on the services they were performing on my car. It took only four days to diagnose and fix everything. They even setup my rental car before they called me with the diagnosis.
We had a really great experience with the service department. We had a recall to be checked on our Jeep Cherokee. The service department was quick and handled the recall. The business was clean and very well maintained. The man who assisted us was very helpful. We will certainly return if we need any services!
Unfortunately I experienced the horrible death wobble in my 2021 Jeep Wrangler. I took it to another dealership who dismissed my concerns and when they did decide to acknowledge a possible issue, they said the part was on back order for almost a month. The jeep was taken to Mandal and immediately Andrew and the service team acknowledged our concerns, started diagnosing, located the part needed at another dealership and went and picked it up…all within 24 hours. We cannot say enough how appreciative we are for the friendly and expedient service. Thank you!!
Best sales experience I’ve ever dealt with. I loved my experience so much, 30 days later I came back and bought another vehicle!!
I purchased my 3017 Dodge Journey from them back in September, 2022; and with the business they have and they’re moved - they remember me - from the sales Manager to the finance manager. Super friendly. Always made me feel like I mattered and that my auto needs were met. Took excellent care of my vehicle to ensure that my Journey is ready for the 992 mile drive to my new home in Michigan. I highly recommend them for your next vehicle purchase and service needs!!!
They were so great! My headlight went out, so I went to buy one at an auto shop. I was not sure how to replace the bulb, and after much frustration realized it wasn’t going to be the easiest job. I called them and asked if I could schedule an appointment, and he told me to swing by right then and he would take a look for me. Within 15 minutes I had my bulb changed. The men in the service department were so kind and even taught me a thing or two. Definitely will be visiting here again!
No pressure easy too negotiate with help with all aspects of the purchase courteous an polite
Took some time but great deal on both vehicles and a third one tomorrow
1st step through the door Mrs. Jordan made us feel extremely welcomed! she hooked us up with the the wonderful Mr. CJ Gunn who went insanely above and beyond to help with the vehicle we wanted! Cherry on top...Mrs. Nicole Baker!! omg! that women pulled every trick and rabbit out of the bag!! she's outstanding!!! my credit is NOT the best and with the assistance and hard work of these WONDERFUL people at Mandal CJDR I rode out in my very own Toyota 4runner!!!!!! thank you from the bottom of our hearts! tou don't knw what this ...
I love this dealership. The customer service is great from the reception to the finance Dept . I like working with Jason Maguffee , very helpful with no pressure just there to please . Nicole was so down to earth , very smart , willing to compromise to get you what you needed for a deal . Like you have always none her . Thank you guys for making my car buying less stressful , and dreadful to Actually enjoyable . I will be returning in the future to stay part of the Mandal family . 🤍🤍
Utmost professionalism. Highly trained staff eager to help the client and fellow staff members. You will not ever hear, “that’s not my job” Staff obviously proud of the new facility and happy to show it to you. I went in due to curiosity and drive out with new wheels.
Starting the process to look for a vehicle at this dealership. Product Specialist Cameron Beattie was very knowledgeable and spot on with answers. No pressure. Toured the new dealership which was impressive to say the least. Sales manager Mike Gill was also great to work with on the beginning process. Ask for Cameron and he will take care of you.
These people are a breath of fresh air. Helpful,not pushy. Patient with my many,very specific questions. Literally everyone there likes their job and who they work for. You won’t feel “handled” while looking and the level of teamwork is off the charts. Stunning new building,amazing staff with casual vibe.
I like these guys a lot. Advisor Andrew Barry did what I asked very quickly, their work checked out and Jeep is making high quality products these days. Thanks guys
Everyone was nice and accommodating in my search for a new vehicle. The new place is awesome! But we have decided to wait and hope that my van has no more major issues. Thank you !
Mr. Neil & Evan made my process so smooth and understandable it was wonderful. Highly recommend them when getting or lookin into a car!
Took my 2021 GMC Denali 2500 in for bodywork after I got t-boned from a hit and run. Mike from service took very good care of me and even went the extra mile late on Friday dealing with my insurance company to cover all the damage and got me back in my truck today. His extra effort was very much appreciated and helped relieve stress from the situation. Thanks again!! Mike deserves a raise!!
Serviced our 2019 grand Cherokee. Brandon was on point explaining what was being done and estimated the pick up time perfectly. Polite, thorough and all around nice guy. I bought my 2017 jeep wrangler from Mandel and will certainly buy my next from them
Awesome Service Department!! Much faster and cheaper than Champion Dodge. Mandals is definitely my new go to dealer for parts and service !
They got my car in very fast and handled things so much better than Champion Did !! They will definitely be my new to go to dealer !!! Awesome service department !!
Best car buying experience for my first time buying a car! Super helpful, patient, and friendly! Would highly recommend!
Great service and the folks were very professional and courteous. Highly recommend this dealership for your future business.
Service was outstanding. Everything was explained and needed parts were ordered and installed promptly.
The service was done quickly and professionally.
Very friendly and professional.
The service guy that came and got my information was very kind really nice guy thanks for the good service at Mandal
They treated me like family and I had a great time definitely recommend them
The process was smooth and the customer service was excellent!! I was walked through the entire process and received updates in a timely manner.
I love this place and I am so excited for the new location. Great people, fun environment and honesty!
We got a 2021 Jeep Grand Cherokee today. Working with us was a sales person name Chip. He help us by answering all our questions and making the decision very easy with no pressure.
Everyone I talked to was friendly and helpful. The service department was able to evaluate and fix my van sooner than expected. Will be back whenever I need service.
Brandon in the service department was imperative to the outstanding customer service we received.
I just traded in my '21 Gladiator Sport on their '22 Gladiator Mohave. I went in there thinking, no way we can do this.....they said "yes way!!" These folks are AMAZING! From the Mgr, to the finance Mgr. and especially my sales/tech rep Chip! Felt like dealing with family. I highly recommend Mandal for your next vehicle!
The customer service is so great. I got a great jeep today and they made it so easy and less stressful. They fight for their customers unlike other dealerships. I’m glad I chose Mandal.
Awsome experience!! From the time we requested more info from the internet ad to buying accessories in the parts department, Great job done by all. Very professional and experienced team. Shout out to Jason who guided the process.
I bought a Lexus from here sight unseen, 700 miles away from me. The car was every bit of perfect shape as they said and they were extremely easy to deal with and made the whole process way too easy. The general manager Dwayne is such a nice and friendly guy, along with all the other employees
230 PORTER AVE, #5, Lighthouse Appartments, BILOXI, 39530-2953 Prompt service, gave me a ride home and picked me up when my vehicle was finished.
Everytime we come here, they are very nice and informative. Lynne is the best! She is very personable and does all she can to make sure we are taken care of. If there ever is a problem with the service, they do what they can to make it right
My family was on vacation when we had car trouble. The service department went far and above what we expected. They ask a technician to stay until we were towed in. We got there after closing time and they repaired our Jeep Cherokee. I was almost embarrassed how much they went out of their way to take care of us. I would highly recommend them and personally will never forget my experience with Mandel dealership.
Great service and extremely helpful!
Nicole is a super star she is an amazing lady with awesome customer service skills she was extremely helpful uplifting and encouraging in the best way my sister and I had an experience we will never forget. Chip and Sherin (not sure if tht is spelled correctly) are super stars also my experience at Mandal was absolutely amazing and I will tell all my friends family and associates. Thank you all!
Sam and the team were great. Took a little longer than I expected but was able to make a deal and drive off with my new Jeep Gladiator.
The best service department of any dealership that I have done business with. Jeremy in service went out of his way to make sure the issue I had with my truck was taken care of properly and in a timely manner. Everyone I spoke to was knowledgeable and helpful. This was my first time there and they treated me like I had been a customer for years.
Great dealership overall!
I had a broken windshield and they ordered the replacement and set the appointment to have it repaired. They even called to see if I wanted the tinting replaced. Outstanding service!
Really good people at Mandal! They took care of me like family. This is a completely different purchasing environment...will go here for all future vehicle needs. Absolutely recommend!
There is a great staff and everyone is so willing to help! I would recommend this dealership to anyone in the gulfcoast area! Thanks for all the hospitality and help you provided us! Sherrod and Nicole were supportive! Mike work hard to help us make this happen!
Samantha did an excellent job in selling this vehicle!
The staff really takes care of their customers. I have always received updates on the progress of my service and have explained clearly any other issues that have come up. The entire staff is very friendly and makes you feel right at home.
From the moment I spoke to there technical advisor. I new, I was ordering my new 2023 Rubicon Unlimited with them. There process of sale from ordering my vehicle to the moment it arrived made me feel confident in the decision I made. The final process of working with their finances guy went smooth, explained every step of the sale and all warranties. I would definitely recommend Mandel Jeep! From their Technical Advisor to the General Manager it was a pleasure!
Made me feel like they actually wanted to help me and showed me some of the behind the scenes processes. Good folks all around!
This was the easiest experience I have ever had purchasing a vehicle. Jason Mauffee was so knowledgeable and I felt absolutely no pressure. I love my new Jeep Cherokee and would never consider purchasing from any other dealer. Everyone there is so courteous and considerate making sure you receive the best possible deal.
Service is great and done in a timely manner.
I would absolutely buy a car from this dealership again! Jason was a great salesman, was able to really inform me on the vehicle and was very patient with my all of my questions! I had a great experience!
Did an honest job and went out of there way, above and beyond to get my repair done. Would recommend and would do business again. I also like their nice open waiting area and the refreshments are great!
UPDATE - Amanda contacted me and did a wonderful job listening to issues with customer service and resolving them expeditiously. She kept me updated daily with details so that all issues would be resolved. I will continue to do business with them with service I received after the issues. Amanda is extremely helpful! (1) rather than replacing both sides of lifter and rockers they only replaced one side because that is what the warranty would cover and stated I could just bring it back when the other side broke if it was still under warranty. (2) refused to supply me with a ...
The service Department made time for both of my RAM 1500 trucks… both needed an oil change. I’m very satisfied
Service department was very helpful and courteous. Lynn went above and beyond to get my Jeep repaired as soon as possible. She is great!
I drove 8 hours to look at a jeep, and I was not disappointed in any way. The week before the drive, the amazing staff answered every question and went above and beyond making sure we knew exactly what we needed to know before making the trip. I will never purchase a vehicle from any place but here. Every single person I delt with was so nice and helpful, byfar the easiest experience I've had at a dealership. They make sure that your time is not wasted. They even went as far as to make sure I got home safely, ...
Their Service Department is great!! I just moved here from NY this year with my Jeep, so I’ve only needed them for vehicle maintenance but their customer service is OUTSTANDING!!!
It is sooooo refreshing to walk into a dealer that is honest and not pushy. These guys worked hard to get my business. And they wanted to find me exactly what I was looking for no matter the extra work it took to do so. Devin was my salesman and he and Marcus made the experience a great one, unlike any other car buying experience I've ever had. It is usually stressful and dealers tend to not care at all about your time, seemingly purposely trying to waste it. Not these guys - they were honest, straight forward, offered ...